Egyptian Agent Places Repeat Order for 96 Diesel Burners

Project Background

A well-known industrial equipment agent in Egypt has long supplied thermal energy equipment to the local market. Faced with strict customer demands for burner efficiency, durability, and after-sales service, the agent sought a reliable Chinese supplier for long-term cooperation.

Opportunity for Collaboration
The agent first contacted us in 2021. After multiple rounds of technical discussions and sample testing, they placed their initial order for 24 diesel burners in 2022, which were deployed in their key client projects.

Core Needs of the Agent

• Products must be highly adaptable to local climate and working conditions

• Stable and reliable performance to reduce after-sales maintenance pressure

• Competitive in the market to support the agent in continuously acquiring customers

• Timely technical and spare parts support

Our Tailored Solution
We developed a comprehensive "Product + Service + Marketing" support system for our agent partner:
✅ Product Customization – Enhanced protection and heat dissipation design for Egypt’s high-temperature, sandy environment
✅ Service Empowerment – Provided systematic training and remote guidance for the agent’s technical team
✅ Market Support – Supplied localized promotional materials, installation cases, and customer testimonials
✅ Supply Chain Assurance – Established a spare parts warehouse in the Middle East to shorten after-sales response time

Collaboration Results
After more than a year of market promotion and practical validation:
📈 The agent successfully introduced the products into multiple industrial projects in Egypt
📈 Positive customer feedback, stable product operation, and a failure rate lower than the industry average
📈 The agent’s market share increased steadily, with enhanced brand recognition

Agent Testimonial
“When choosing a partner, we look not only at the product but also at long-term support capabilities. The Chinese supplier not only provided high-quality products but also offered solid support in technical training, market promotion, and after-sales response. This is the fundamental reason why we decided to expand our cooperation and place a repeat order for 96 units at once.”

Case Value
✔️ Validated the “Made in China + Localized Service” model for global expansion
✔️ Established a regional market service system centered on the agent
✔️ Created a replicable example of international channel cooperation
✔️ Laid a solid foundation for further expansion in the Middle Eastern market

Outlook
We firmly believe that excellent agents are the bridge to brand internationalization. We will continue to deepen mutual trust and collaboration with partners worldwide, driving continuous product innovation and service empowerment to jointly explore broader market opportunities.

Advancing with Chinese Manufacturing, Winning with Global Partners
We are not just a supplier but also your strategic backbone for market expansion.